Monday, November 25, 2013

Phone Systems For Small Office: Helping Unlock The Employees’ Creativity And Efficiency

By Bernadette Wilson

In choosing the best phone systems for small offices, business-owners or decision-makers should also bear in mind to promote the employees’ productivity and sense of personal innovation. Aside from features that help callers or clients get the right response immediately, top-rate phone systems should also help enhance the productivity and efficiency of the team.

Employees can be freed from mundane tasks such as call routing or forwarding by investing in a smart phone management system, and allow them to do more meaningful tasks and accomplishments.

Let business-related and the employee’s personal innovation and ideas converge with easy-to-set up conference calls and conference call bridging.

Wednesday, November 20, 2013

Telemarketing Services: For Customers And Business Owners

http://www.unity4.com/uk/outsourcing/
By: Jess Murgan - researched from Unity4.com

It is a fact that telemarketing services are now well-known in the industry nowadays. These services are known to be helpful for both customers and business owners alike. Why can we say that? In the customer’s side, telemarketers who are offering such services aid them whenever they have problems encountered. This enables them not to wait for a long time only to talk with the company’s representative. On the other hand, business can also take advantage of such services because telemarketers can deliver promotional messages to the customers while waiting for the operator to take the call and so promotes the business in a simple way.

Tuesday, November 19, 2013

Considerations When Choosing Business Phones


http://www.infinititelecommunications.com.au/new-phone-systems.html

By Antonio Lebeouf
If you are looking for business phones to make use of as well as help improve your client service, industry professionals and experts highly recommend choosing a model that can effectively meet the specific communication requirements of your business. Although it is always nice to have some of the frills, it is very important that you keep your business completely focused on its goal. In order to help you select wisely, some of the features that your chosen business phone must have will include different types of mobility support, voice recording, voice mail, VoIP support, auto attendant, conferencing, and call recording.

Sunday, November 17, 2013

Why Should Small Businesses Invest In Phone Systems


how a phone system helps a business

By Suzanne Wood – an IT by profession and a content writer by heart. She provides the latest updates about technology.

Phone systems are not always a practical investment for all companies, but it is always good to look for these updates when you are thinking of expanding your business or new ways to improve your business operations.


The telecommunications technology is one certain investment that any business can benefit from, an example would be the VoIP (voice over internet protocol), which is an effective phone system used by many businesses. This is an alternative used for making regular calls through the internet. Small business phone systems like this is very practical and cost efficient as well, which is why small businesses should consider investing in it to give their companies a chance to grow and expand.

Qualities Of A Company Offering The Best Contact Centre Outsourcing

By Terry Weber – Content Resource from www.unity4.com

http://www.unity4.com/uk/
Plenty of companies these days are looking for the best contact centre outsourcing because of the many benefits it provides. However, with the many firms offering virtually similar services, how does a business opt for the right partner in order to meet its goal? Well, you must know that an expert and reliable call centre possesses top 5 qualities – powerful technology, creative thinking, great people, strong governance, as well as total transparency. Although price is an important factor to consider in selecting an outsourcing company, equally significant are these 5 factors in order to ensure the highest quality of service for your clients.

Thursday, November 14, 2013

How To Properly Care For Your Office Headset


By Daisy Locker

Your office headset is one of the most useful accessories you have for work. It is only fair to properly care for it especially because most headsets are really expensive. If you want your office headset to last long, proper maintenance is needed.

If possible, avoid sharing your headset. This is for sanitary purposes. If you need to share it to an office mate, use ear cushions and mic screens. Always disinfect before and after you use your headset.

Tuesday, November 12, 2013

The Compatibility Of A Corded Headset With Other Gadgets


By Jessica Reynolds

There are a lot of gadgets available in the market these days. These gadgets are not just for the young ones but also even for those older ones. These gadgets are made for comfort, convenience and enjoyment. And most of these gadgets such as tablets, multi-media players, smartphones and players can actually work better with a corded headset. Corded headsets then became an essential accessory because they are compatible with these new gadgets.