Friday, December 27, 2013

Some Benefits Businesses Can Get From Using Bluetooth Headsets


http://www.simplyheadsets.com.au/office-headsets.html

By David Welsh

Apart from a highly advanced as well as convenient feature, Bluetooth headsets also come with a noise cancelling feature which can reduce background noise within a very busy environment such as a call centre or perhaps a trading firm like the stock market opens. In fact, some headsets with Bluetooth technology can likewise resist wind noise – a valuable feature for employees who are out in the field. Basically, Bluetooth technology for your headset helps you run your business as productively and effectively as possible.

Sunday, December 1, 2013

2 Great Features Of Alcatel OmniPCX Phone System

what does your phone system have
By Kevin Macrae – an online blogger who writes about the latest technological updates that could help small businesses grow

Telephone systems play a great role in the business industry today. Most businesses consider it as an effective marketing strategy. There are different brands in the market today, and choosing the right one is a vital step for business owners.

Alcatel OmniPCX Phone System is one of the brands preferred by many businesses today, and here are the 2 great features which makes it competitive in the market:

1. It comes with a conference call function. Usually, only 3 parties can join a call conference, but the OmniPCX allows up to 6 participants. It provides easy steps in inputting attendees, their information, and others.


2. It has night and day greetings, wherein clients are greeted promptly with the most professional and courteous manner.

Monday, November 25, 2013

Phone Systems For Small Office: Helping Unlock The Employees’ Creativity And Efficiency

By Bernadette Wilson

In choosing the best phone systems for small offices, business-owners or decision-makers should also bear in mind to promote the employees’ productivity and sense of personal innovation. Aside from features that help callers or clients get the right response immediately, top-rate phone systems should also help enhance the productivity and efficiency of the team.

Employees can be freed from mundane tasks such as call routing or forwarding by investing in a smart phone management system, and allow them to do more meaningful tasks and accomplishments.

Let business-related and the employee’s personal innovation and ideas converge with easy-to-set up conference calls and conference call bridging.

Wednesday, November 20, 2013

Telemarketing Services: For Customers And Business Owners

http://www.unity4.com/uk/outsourcing/
By: Jess Murgan - researched from Unity4.com

It is a fact that telemarketing services are now well-known in the industry nowadays. These services are known to be helpful for both customers and business owners alike. Why can we say that? In the customer’s side, telemarketers who are offering such services aid them whenever they have problems encountered. This enables them not to wait for a long time only to talk with the company’s representative. On the other hand, business can also take advantage of such services because telemarketers can deliver promotional messages to the customers while waiting for the operator to take the call and so promotes the business in a simple way.

Tuesday, November 19, 2013

Considerations When Choosing Business Phones


http://www.infinititelecommunications.com.au/new-phone-systems.html

By Antonio Lebeouf
If you are looking for business phones to make use of as well as help improve your client service, industry professionals and experts highly recommend choosing a model that can effectively meet the specific communication requirements of your business. Although it is always nice to have some of the frills, it is very important that you keep your business completely focused on its goal. In order to help you select wisely, some of the features that your chosen business phone must have will include different types of mobility support, voice recording, voice mail, VoIP support, auto attendant, conferencing, and call recording.

Sunday, November 17, 2013

Why Should Small Businesses Invest In Phone Systems


how a phone system helps a business

By Suzanne Wood – an IT by profession and a content writer by heart. She provides the latest updates about technology.

Phone systems are not always a practical investment for all companies, but it is always good to look for these updates when you are thinking of expanding your business or new ways to improve your business operations.


The telecommunications technology is one certain investment that any business can benefit from, an example would be the VoIP (voice over internet protocol), which is an effective phone system used by many businesses. This is an alternative used for making regular calls through the internet. Small business phone systems like this is very practical and cost efficient as well, which is why small businesses should consider investing in it to give their companies a chance to grow and expand.

Qualities Of A Company Offering The Best Contact Centre Outsourcing

By Terry Weber – Content Resource from www.unity4.com

http://www.unity4.com/uk/
Plenty of companies these days are looking for the best contact centre outsourcing because of the many benefits it provides. However, with the many firms offering virtually similar services, how does a business opt for the right partner in order to meet its goal? Well, you must know that an expert and reliable call centre possesses top 5 qualities – powerful technology, creative thinking, great people, strong governance, as well as total transparency. Although price is an important factor to consider in selecting an outsourcing company, equally significant are these 5 factors in order to ensure the highest quality of service for your clients.

Thursday, November 14, 2013

How To Properly Care For Your Office Headset


By Daisy Locker

Your office headset is one of the most useful accessories you have for work. It is only fair to properly care for it especially because most headsets are really expensive. If you want your office headset to last long, proper maintenance is needed.

If possible, avoid sharing your headset. This is for sanitary purposes. If you need to share it to an office mate, use ear cushions and mic screens. Always disinfect before and after you use your headset.

Tuesday, November 12, 2013

The Compatibility Of A Corded Headset With Other Gadgets


By Jessica Reynolds

There are a lot of gadgets available in the market these days. These gadgets are not just for the young ones but also even for those older ones. These gadgets are made for comfort, convenience and enjoyment. And most of these gadgets such as tablets, multi-media players, smartphones and players can actually work better with a corded headset. Corded headsets then became an essential accessory because they are compatible with these new gadgets.

Thursday, October 3, 2013

Some Things To Consider When Purchasing Cisco Headsets



By Mike Anderson

With plenty of Cisco headsets offered in the market, how can you make the right choice? Below are some tips:

There are 2 types of office headsets – the cordless and the corded variety. Choosing between the two will actually depend on the person’s usage. Since the corded headsets are tied to the phone, your freedom to move can still be very limited as opposed to a cordless one. You may opt for the wireless version if you are to use it for most of the workday to assure greater freedom of movement. 

Monday, September 30, 2013

IT Disaster Recovery Plan – Your Way To Ensure The Continuity Of Your Operations

By: Shanta R. Kish - content resource from Vodien Internet Solutions

The second best thing that your business can have to minimize risks and resume operations as quickly as possible should it face either natural or man-made disasters is a well designed IT disaster recovery plan. First, have recovery facilities in place so that your business won’t lose out on opportunities because its primary systems are down. Second, make sure that important systems like web applications and operating systems are still fully available for your staff. Third, your backup facilities must be readily deployed and used by your employees so that productivity is maintained.

Monday, September 23, 2013

Considerations When Outsourcing Inbound Call Centre Services

By Valerie Mitchell – Content Resource from www.unity4.com.

Indeed, contact centres provide lots of cost-efficient solutions to businesses for inbound and outbound calls. However, it is still very important for a company to weigh the benefits versus the possible risks. Besides, as a business owner, you must protect your interests when handling over a business operation to a third party.

The most important thing to look into is if your staff can handle the calls and if you can afford to train them, and spend for the purchase of needed tools that are necessary to let them perform their tasks properly. After all, outsourcing inbound call centre services will let you focus on more important tasks within your business. 

Thursday, September 19, 2013

What You Need To Consider In Buying Corded Headsets




By: Raul Ruiz

It goes without saying that any businessman would only want the best equipment in running their company. Well, the best stuff comes with high prices. Of course, if you are working with a tight budget, then you will be forced to buy equipment that is more affordable. Nonetheless, the price of the equipment does necessarily mean that it cannot give you the performance you need. When choosing a headset, wireless models would always be the primary options, but it you can still meet your needs with the help of corded ones. With the many available corded headsets in the market, you sure can find one which has both the good price and quality.

Getting The Specs Before Buying Avaya Headsets Online



By Ricky Thompson

If you are planning to buy your Avaya headsets online, you need to first identify your needs. Are you going to buy for an entire fleet of call centre agents? Are you a home worker who appreciates headphones that will reduce domestic distractions? Or are you an entrepreneur who needs flexible and globally mobile phone solutions? By taking all these things into consideration, it will help you in determining the headset features as well as model that will address your necessities. 

Wednesday, August 14, 2013

Understanding VPS Hosting In Relation To Other Hosting Options

By Merilyn D. Ali, Info resource from http://www.vodien.com/vps-hosting.php

When it pertains to hosting your company’s website, there are actually three basic options you can choose from - shared, dedicated and VPS hosting.

In most cases, startups opt for shared hosting in which you will be using the same resources of a server together with others that obtained such service. Dedicated hosting, on the other hand, enables you to have exclusive access to the resources of a server.

VPS or Virtual Private Hosting stands between shared and dedicated hosting wherein you can share some resources like CPU time and memory while still getting a dedicated amount allotted for you.

Tuesday, August 13, 2013

IT Disaster Recovery Plan- A Specialised Measure For Your Business To Succeed


By Rick Matthews- conducted research from www.vodien.com

Most business experts say that one of the secrets to a successful business is having a back-up plan. This means that whatever may strike the business, you should always be ready to bounce back. And the easiest way to bounce back is to continue serving the customers what they need and to never leave them hanging in the open even if you experience some disasters.

An IT disaster recovery plan is one way to help you bounce back whenever you experience server failures and system downturns.

Thursday, August 8, 2013

How Can VoIP Business Phone Systems Help Expand Your Business

By: Wally Sares – researched from Infinititelecommunications

VoIP Business Phone Systems
The most important aspect in running a business is communication. No business can sell their products and services without communication and businesses cannot talk to their clients clearly. Therefore, if you wish to have the best business, you also need to get the best phone systems.

As of now, VoIP business phone systems are the best systems for businesses. Its amazing features and benefits provide businesses better and clearer communication lines. Moreover, some features of these phone systems also help employees multi-task and communication inside the business is much better.

By using reliable phone systems, businesses have better chances of expanding their ventures.

Wednesday, August 7, 2013

Corded Headsets - Keeping Up With The Dynamism Of The Information Superhighway



By Herminia R. Holbrook

Communication is a two-way street that needs to be well-maintained to build better relationships. In the world of business, having the right communication equipment is a must to keep up with the dynamism of the information superhighway.
One among the most important parts of such equipment is the headphones. Corded headsets are the recommended models for office setting particularly when it comes to ease of use and reliability. However, you also have to be discerning in choosing the right one because there are many headset choices available these days. Make sure you only buy from reputable, trusted brands.

Tuesday, August 6, 2013

Tips In Choosing Office Telephone Headsets


By Patrick Hughes

Choosing which headsets to use for your office telephone can sometimes be confusing as there are a lot of choices to choose from. However, you just have to bear in mind the technology requirements you need and what type of headsets have those features.

You can go with a corded headset if your work does not require you to move often away from your desk. You can also choose the wireless ones if you want convenience in answering calls while you are away from your table. Choosing the best office telephone headsets is essential especially for businesses who deal with a lot of calls.

Thursday, July 11, 2013

Investing In Plantronics Headsets



By Ethan Shortland

Headsets have different purposes in various situations. For example, they can be used to get a better audibility or call reception within a noisy environment. An important feature of headsets is noise cancellation, however you must also know that even without such, headsets can just make call conversation more comprehensible. With headsets such as Plantonics headsets, sound can be increased or decreased, and users can better concentrate on the call since background noise can be reduced or eliminated. For sure, noises produced by movements, machines and conversations will not interrupt on the call.

Sunday, June 30, 2013

VOIP: The Key To The Future Of Global Business Phone Systems


By: Savannah Greaves, Info Resource: InfinitiTelecommunications
 
In today’s world, the global business competition is high. This is why a single approach may either build your success or break your business.  The effectiveness and how efficient your company’s communication systems contribute a lot to this matter. 

It is important for a business organisation to be able to response to calls in a timely manner for with such all callers can be well accommodated, dropping the number of dropped calls and unanswered ones. 

One impressive way of building professional communication is through the utilization of VOIP (Voice over Internet Protocol) which holds the key of a global business’s success.

Monday, June 10, 2013

IT For Small Business- Its Advantage For Business Growth


By Teddy Buchanan- researched from www.reliefit.com.au

Today, a lot of small businesses are making its way to the top through the internet. It is evident how today’s information technology has helped every small business make a successful start and grow.

The main advantage of IT for small business ventures lies greatly on social media popularity. Facebook, Twitter, Google+ and Pinterest are some of the most visited media sites where a lot of small business owners advertise their products and services.